Operational Review

Operational Review

The overarching objective of this project was to provide an independent opinion on the status of the Recruitment and Student Services Department (RSS) to ensure that knowledge acquired via the Confederation College First Generation initiative was leveraged as much as possible.

The review provided recommendations regarding potential new directions for the RSS Department with regard to objectives, targets, resources, structure and staffing, and a vision of and implementation plan for student recruitment and retention from an organization-wide perspective.

An analysis of contextual information showed that Confederation College had created an enduring impact on the Northwestern Ontario region characterized by a dynamic leadership that continued to build on this legacy. The overarching recommendation focused on the strategic integration of key service areas led by a renewed vision of student development for the College.

March 13, 2014
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